Firms issued with business continuity advice post riots

11 August 2011

Posted by Samuel Couratin

Companies in the UK should adopt a "proportional approach" in the wake of the recent riots that spread to cities across England.

This is according to James Crask, PricewaterhouseCoopers (PwC) Senior Manager for Business Continuity Services, who has issued business continuity advice following the disturbances, including the importance of communicating with staff.

He explained that the safety of workers and customers should be a primary concern, while steps should also be taken to manage disruption and provide more flexible ways of working where needed, such as adjusted working hours or the ability to operate from home.

Mr Crask added: "A successful recovery will be driven by the actions taken in the immediate aftermath of these events."

Business continuity problems firms may be experiencing include delays to stock deliveries, shortages of supplies such as glazing, staff and customers deterred from coming to premises and transport disruptions.

The British Insurance Brokers' Association has called on people to contact their insurer as soon as possible if they have been affected by riots in order to seek assistance for any thefts, damage or lost trade as a result of the violence and looting.

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