BS EN ISO 19011:2011 Guidelines for Auditing Management Systems

BS EN ISO 19011:2011

Guidelines for auditing management systems

Status : Superseded, Withdrawn   Published : November 2011 Replaced By : BS EN ISO 19011:2018, BS EN ISO 19011:2018 - TC

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In today’s corporate environment, organizations tend to combine a number of management systems, such as quality, environmental and information security. As a result, many organizations now want to harmonize these systems and where possible, combine the auditing process for each of these.

The cost of failing a management systems audit takes many forms. You could face losing valuable contracts, prized certifications or even experience a decline in operational efficiency. That’s why basing your audits on the principles and guidance provided in the revised international standard BS EN ISO 19011:2011 makes sound business sense.

Save money, time and resources by applying a uniform approach to multiple management system audits.

BS EN ISO 19011:2011 provides the fundamental knowledge needed for auditing management systems and has been expanded to reflect modern thinking and the intricacies of auditing multiple management system standards (MSS).

It has been designed to help organizations optimize and facilitate the integration of their management systems and, in facilitating a single audit, streamlines the audit processes whilst reducing the duplication of effort and disruption of multiple units being audited.

This single document provides the critical tools to help you make the right decisions when planning, conductions and evaluating audits. It allows users to:

• Gain a clear explanation of the principles of management systems auditing
• Learn how to conduct and assess internal or external audits
• Obtain guidance on the management of audit programmes
• Reduce paperwork and the need to brief multiple audit teams
• Self-declare in a recognizable way
• Tailor approach appropriately depending on; the size/level of maturity of different management systems
• Streamline the audit management process, from objectives to analysis

By applying the guidelines of BS EN ISO 19011:2011, the standard provides top management with the crucial tools they need to carry out successful audits and achieve the objectives of their organization by minimizing disruption to commercial activities.

What exactly does this standard include?

Normative references
Terms and definitions
Principles of auditing
Managing an audit programme
Establishing the audit programme
Implementing the audit programme
Monitoring the audit programme
Reviewing and improving the audit programme
Performing an audit
Initiating the audit
Preparing audit activities
Conducting the audit activities
Preparing and distributing the audit report
Completing the audit
Conducting audit follow-up
Competence and evaluation of auditors
Determining auditor competence to fulfil the needs of the audit programme
Establishing the auditor evaluation criteria
Selecting the appropriate auditor evaluation method
Conducting auditor evaluation
Maintaining and improving auditor competence
Annex A (informative) Guidance and illustrative examples of discipline-specific knowledge and skills of
Annex B (informative) Additional guidance for auditors for planning and conducting audits

Standard NumberBS EN ISO 19011:2011
TitleGuidelines for auditing management systems
StatusSuperseded, Withdrawn
Publication Date30 November 2011
Withdrawn Date05 July 2018
Normative References(Required to achieve compliance to this standard)No other standards are normatively referenced
Informative References(Provided for Information)No other standards are informatively referenced
Replaced ByBS EN ISO 19011:2018, BS EN ISO 19011:2018 - TC
ReplacesBS EN ISO 19011:2002
Amended ByCorrigendum, January 2012
DescriptorsEducation, Quality assurance systems, Research methods, Management, Performance, Quality auditing, Records (documents), Personnel, Training, Communication skills, Management techniques, Documents, Quality assurance, Auditors
Title in FrenchLignes directrices pour l'audit des systèmes de management
Title in GermanLeitfaden zur Auditierung von Managementsystemen
ISBN978 0 580 77524 6
File Size690 KB

*To ask about withdrawn titles contact the
Customer Relations, +44 345 086 9001
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