BS 11000-1:2010 Collaborative business relationships

BS 11000-1:2010

Collaborative business relationships. A framework specification

Status : Superseded, Withdrawn   Published : October 2010 Replaced By : BS ISO 44001:2017

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What is BS 11000-1?

BS 11000-1 is a new British Standard that provides a framework specification for creating collaborative business relationships. Working in partnership with other organisations allows you to share knowledge, skills and resources effectively – helping all involved to meet mutual goals. Collaborative relationships also lead to better cost and risk management, as well as levels of innovation not normally achieved in a typical client-supplier relationship. BS 11000-1 builds beneficial partnerships that enhance competiveness and performance.

How does BS 11000-1 work?

BS 11000-1 can set your organisation apart through better business relationships. The new national standard outlines a framework for building and maintaining partnerships, paving the way for streamlined working. BS 11000-1 gives guidelines on increasing joint efficiency, transparency and understanding around governance processes. It also includes advice on assessing and monitoring these partnerships through a relationship management plan. And compliance with BS 11000-1 is straightforward thanks to the practical nature of the guidelines.

Who should buy BS 11000-1?

  • Organisations working within a supply chain
  • Organisations managing a supply chain
  • Those who want to improve efficiency and partnership working.

Contents of BS 11000-1 include:

  • Scope
  • Terms and definitions
  • Awareness
  • Knowledge
  • Internal assessment
  • Partner selection
  • Working together
  • Value creation
  • Staying together
  • Exit strategy
  • Assessment checklist
  • Relationship management plan
  • Competencies and behaviours 
  • Relationship maturity matrix
  • Bibliography

Discover how collaborative business could help your organization with our resources:


The smart guide to collaborative business.



BIP 2225


Raising the Standard for Collaboration by David Hawkins



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Next steps...

Getting the standard is a great start. To get the most out of BS 11000-1, you should also consider training, certification and verification.

NOTE: The British Standards Institution (BSI, a company incorporated by Royal Charter),
performs the National Standards Body activity (NSB) in the UK. BSI, together with
other BSI Group Companies, also offers a broad portfolio of business solutions other
than the NSB activity that help businesses worldwide to improve results through
Standards-based best practice (such as certification, self-assessment tools, software,
product testing, information products and training).

Standard NumberBS 11000-1:2010
TitleCollaborative business relationships. A framework specification
StatusSuperseded, Withdrawn
Publication Date31 October 2010
Confirm Date01 May 2015
Withdrawn Date31 March 2017
Normative References(Required to achieve compliance to this standard)No other standards are normatively referenced
Informative References(Provided for Information)BS 11000-2, BS EN ISO 14001:2004
Replaced ByBS ISO 44001:2017
ReplacesPAS 11000:2006
Draft Superseded By10/30212010 DC
DescriptorsAgreements, Enterprises, Commerce, Contracts, Information exchange, Management, Consumer-supplier relations, Management operations, Organizations
ISBN978 0 580 69562 9
File Size1.885 MB

*To ask about withdrawn titles contact the
Customer Relations, +44 345 086 9001
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