Best Practice FM Procurement - One-day interactive workshop

Date: Monday 30 March 2015, Chiswick

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BS 8572 is the standard for procuring facility-related services and is increasingly becoming the preferred source of detailed guidance and recommendations on best practice procurement. This one-day workshop offers a unique opportunity for participants to compare the recommendations with their own procurement practices and to hear from those who were involved in drafting the standard. For those who are relatively new to procurement practice, this workshop offers valuable help in planning and organising for a wide range of facility-related services. Four practical sessions with feedback are incorporated, together with the opportunity for Q&A throughout the day.

Why is there a need for a standard on FM procurement?

In procuring facility-related services externally, the organisation has taken the decision to outsource. However, the procurement of such services extends beyond simple purchase and supply decisions to represent a major and integral part of an organisation’s facility management. It is for this reason that it is important to ensure that it is carried out in a way that is consistent and thorough, taking into account all of the factors that will result in end-user satisfaction from the selection of services that demonstrate best value for money.

Where multiple facilities or locations are involved, application of this standard across all facilities can bring additional benefits from a more consistent approach to procurement. These include improved transparency within the decision-making process and the ability to benchmark performance and costs, thus enabling inefficiencies and waste to be highlighted and eliminated.

Who should attend?

This workshop has been designed for clients/owners, operators, tenants, facility managers and property managers who need guidance and recommendations on the procurement of a broad range of facility-related services. This workshop should therefore appeal to those who procure services such as security, waste disposal, cleaning, building maintenance, building services maintenance, minor construction works, reprographics, helpdesk, catering, energy supplies and IT. It should also appeal to those facing re-tendering of facility-related services and others entering directly into the later stages of the procurement process, notably mobilisation and performance review. Services providers should also find the workshop beneficial as it will help in aligning commercial offers with the requirements of clients/owners, operators and their professional advisors.

Benefits of attending and from using the standard

  • A consistent way of working – a roadmap for successful procurement.
  • Confidence that services are defined in accordance with needs.
  • Transparency in operating competitive tendering.
  • Rigorous evaluation of service providers prior to tendering.
  • Thoroughness in the evaluation of tenders/proposals.
  • Comprehensiveness of preparations for initial service delivery.
  • Appropriate levels of performance review – feedback on effectiveness.

Eligible for CPD points

6 CPD points

Outline of the workshop

09.00 - 09.30 - Registration and refreshments

09.30 - 09.45 - Welcome and introduction

09.45 - 10.00 - The procurement process – 7-stage approach

10.00 -10.15  - Establishing needs

10.15 - 10.45 - Practical session – Stakeholder analysis

10.45 - 11.00 - Break and refreshments

11.00 - 11.15 - Feedback on practical activity

11.15 - 11.30 - Options for service delivery and their evaluation

11.30 - 12.00 - Practical session – Delivery option evaluation

12.00 - 12.15 - Feedback on practical activity

12.15 - 12.30 - Lunch

13.30 - 13.45 - Lively discussion

13.45 - 14.00 - Requests for information (RFI) and pre-qualification

14.00 - 14.15 - Requests for proposals (RFP)

14.15 - 14.45 - Practical session – Assessing service providers

15.15 - 15.30 - Evaluation and commercial/financial close

15.45 - 16.15 - Practical session – Critical success factors and KPIs

16.15 - 16.30 - Feedback on practical activity

16.30 - 16.45 - Performance review

16.45 - 17.00 - Summary & Close

Participants will be provided with an individual copy of BS 8572, Procurement of facility-related services, at the start of the workshop. All materials used in the presentations and in the practical sessions will be available at the end of the workshop on a USB stick.


Book Now

To book your place simply click on the one of the options below link below.

Definition of rates:

Standard rate:  Includes organizations that are not controlled by the government. Often have Ltd or plc at end of full company name.

Public Sector: Organizations providing basic government services including, the police, military, public roads, primary education and healthcare. This rate also applies to local authorities, councils and government departments, schools and hospitals.

SME rate: An organization that employs fewer than 250 persons and which have an annual turnover not exceeding £25 million

FM workshop 

Earlybird rate (Ends 22.02.2015)

Non member  - £270 + VAT 
Member - £135 + VAT  


Full price (Effective as of 23.02.2015)

Non member - £300 + VAT 
Member - £150 + VAT   

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