BSI Conferences - Terms & Conditions

All cancellations and name change requests must be made in writing to the Head of Delegate Administration either by email, fax or letter and will be acknowledged in writing.

Contact details are:

Head of Delegate Administration Customer Services
BSI Group Headquarters
389 Chiswick High Road
London W4 4AL
Fax: 020 8996 7001

A full refund will be given if you cancel earlier than one calendar month before the event. If you cancel after that date or do not attend, no refund will be given. There is no charge to request a delegate name change. If you are travelling from overseas we recommend you confirm your visa (if applicable) before booking your place.

All bookings for events are subject to VAT (or local equivalent if the event is not held in the UK) and payment terms of 30 days. If you are a non UK company you may be entitled to claim back the VAT through HMRC. (see for more information).

BSI reserves the right at any time and without prior notice to change the venue and/or speakers and/or programme and/or price from that described. BSI accepts no responsibility for the views expressed by the speakers or any other persons present at the event.

BSI reserves the right to cancel the event, in which case a full refund will be given. BSI does not accept liability for any travel, accommodation or any other costs.

Delegate contact details will not be passed to any third party; however the conference handbook will include a list of delegate and company names correct at the time of print. The handbook is protected by copyright.

Attendees are not permitted to record any part of the event. All conferences will be delivered in English unless otherwise stated.

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