BS 7984-3:2020 + Expert Commentary Kit
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BS 7984-3:2020 + Expert Commentary Kit

Keyholding and response services. Provision of mobile security services. Code of practice

Status : Current   Published : May 2020


What is included in the kit? 

You will receive two documents: a copy of the standard and the Expert Commentary document, with detailed information on the revision of BS7984-3 done by industry experts.

What is this standard about?

This is a new code of practice giving recommendations on how to provide mobile security services. 

Who is this standard for?

It’s for security services providers and users, which encompasses:

  • SIA Approved Contractors
  • Organizations providing security services
  • Organizations installing alarm systems
  • Those responsible for security systems in buildings
  • Security service training officers
  • Facilities management companies
  • Security companies
  • The retail, sports, entertainment and airports sectors
  • Prisons, probation and police services
  • Local government

Why should you use this standard?

It gives recommendations for the management, staffing and operation of an organization providing mobile patrol services.

This British Standard assists procurers of mobile patrol services such as security companies and agencies, building management companies, local authorities and those promoting compliance.

NOTE: This British Standard does not apply to lone worker response services, static site guarding and keyholding and response services. Recommendations for keyholding and response services are given in BS 7984-1. Recommendations for lone worker response services are given in BS 7984-2. Recommendations for static site guarding are given in BS 7499.

Elements of keyholding are also contained in BS 7499; however, BS 7499:2013, clearly states that where an operational vehicle is required for keyholding and alarm response, the response is to be carried out in accordance with BS 7984 or keyholding response services and mobile patrols should be carried out as a shared service on a contracted basis.

What’s changed in this update?

BS 7984-3:2020 is a new standard. When BS 7499:2013 was being revised it was realized that it was doing “treble duty” – acting as a code of practice on static site guarding, a code of practice on mobile patrol services, and being used as a general standard on the provision of security services.

It meant users were potentially getting a lot content that wasn’t relevant to them. Also that there was a lot of duplication throughout the security standards portfolio. Therefore the decision was made to split BS 7499 into three standards:

  • BS 10800:2020, which contains the provision of security services content previously found in the old BS 7499, and which forms the new, overarching standard
  • BS 7499:2020 which is a revised code of practice, now only covering static guarding security services
  • This standard, BS 7984-3:2020, which is a new code of practice on the provision of mobile security services

Standard NumberBS 7984-3:2020 + Expert Commentary Kit
TitleKeyholding and response services. Provision of mobile security services. Code of practice
Titles in this kitBS 7984-3:2020 Keyholding and response services

BS 7984-3:2020 Expert Commentary Expert Commentary for BS 7984-3:2020. Code of Practice for the provision of mobile security services

Publication Date01 May 2020
Normative References(Required to achieve compliance to this standard)No other standards are normatively referenced
Informative References(Provided for Information)No other standards are informatively referenced
DescriptorsService industries, Security personnel, Safety measures, Alarm systems, Security systems in buildings, Management, Consumer-supplier relations, Security, Anti-burglar measures, Vehicles, Conditions of employment, Training, Anti-vandalism measures
ISBN978 0 539 13759 0
File Size0 KB

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