BS ISO 10003:2018 - TC - Tracked Changes. Quality management. Customer satisfaction. Guidelines for dispute resolution external to organizations

BS ISO 10003:2018 - TC

Tracked Changes. Quality management. Customer satisfaction. Guidelines for dispute resolution external to organizations

Status : Current   Published : February 2020

Format
PDF






Standard NumberBS ISO 10003:2018 - TC
TitleTracked Changes. Quality management. Customer satisfaction. Guidelines for dispute resolution external to organizations
StatusCurrent
Publication Date26 February 2020
Normative References(Required to achieve compliance to this standard)ISO 9000:2015
Informative References(Provided for Information)ISO 9001:2015, ISO 10004:2018, BS ISO 10004:2018, BS ISO 10001:2018, ISO 10001:2018, ISO 9004, ISO/IEC Guide 37, ISO 10002, ISO 10015
DescriptorsPersonnel, Consumers, Management, Contracts, Delivery, After-sales services, Information, Quality management, Consumer-supplier relations, Quality assurance systems, Consumer protection, Civil law
ICS03.120.10
CommitteeSVS/0
ISBN978 0 539 09453 4
PublisherBSI
FormatA4
DeliveryYes
Pages97
File Size3.518 MB
Price£312.00


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