BS 102000:2018 - TC Tracked Changes. Code of practice for the provision of investigative services

BS 102000:2018 - TC

Tracked Changes. Code of practice for the provision of investigative services

Status : Current   Published : January 2020


What is a tracked changes standard?

A tracked changes version of a Standard indicates the changes made, during the standards revision process, between the active standard and its previous version. Additions, deletions, and other formatting and/or content revisions are clearly displayed as underlined and strikethrough texts, ensuring all changes made between the two documents are quickly and easily identified. This version of the standard includes both a copy of the new standard, along with a track changes version.

What is this standard about?

It provides a useful, ethical and robust code of practice for anyone conducting investigations. These could be in any of the following areas: accident, blackmail, fraud, family (e.g. for missing persons, kidnap, adoption), theft, loss, intellectual property, provenance (e.g. land), debt recovery, due diligence, employment or competitor intelligence investigations.

Who is this standard for?

  • Private Investigators as well as employees or departments carrying out-in-house investigations, eg solicitors, insurers, financial institutions, communications companies, and healthcare companies, to ensure the public is protected from any unscrupulous activity of purported investigators. This includes private investigators and employees carrying out in-house investigations, e.g. solicitors, insurers, financial institutions, communications companies, and healthcare companies
  • Anyone wishing to purchase investigative services from professional organizations of any size who can demonstrate their ability to provide the services that they offer, such as financial and operational resources.

Why should you use this standard?

It gives recommendations for the conduct, management, staffing and operational accountability of the provision of investigative services.

It provides a broad set of procedures to help investigative providers adhere to industry best practices. It also draws attention to case management procedures, data handling regulations and the employment practices that apply to investigations.

It recommends how an organization can demonstrate it has the financial and operational resources available to provide the services offered, is competent, and provides recourse in the event of a complaint.

Its use will help legitimate professionals and trustworthy investigators differentiate themselves from purported investigators who engage in an unscrupulous activity. It will also help protect the public. Finally, its use could avert regulation if the industry demonstrates self-regulation.

What’s changed since the last update?

The standard has been revised to accommodate a wider range of investigations including into whistleblowing scenarios and accidents, so includes more discursive and explanatory text and revisions to some of the language.

The revision also reflects changing technology, specifically more sophisticated surveillance and data mining technologies and social media.

Standard NumberBS 102000:2018 - TC
TitleTracked Changes. Code of practice for the provision of investigative services
Publication Date29 January 2020
Normative References(Required to achieve compliance to this standard)No other standards are normatively referenced
Informative References(Provided for Information)Fraud Act 2006, Private Security Industry Act 2001, Consumer Credit Act 1974, BS 7858, Human Rights Act 1998, Regulation of Investigatory Powers (Scotland) Act 2000, Criminal Procedure and Investigations Act 1996, Consumer Insurance (Disclosure and Representations) Act 2012, Money Laundering Regulations 2007, Criminal Procedure Rules 2015, BS ISO 10002, Freedom of Information (Scotland) Act 2002, Public Interest Disclosure Act 1998, BS ISO/IEC 27001, Civil Procedure Rules 2012, Protection from Harassment Act 1997, Bribery Act 2010, Computer Misuse Act 1990, Protection of Freedoms Act 2012, Theft Act 1968, Equalities Act 2010, Police and Criminal Evidence Act 1984, Freedom of Information Act 2000, Regulation of Investigatory Powers Act 2000, Criminal Procedure (Scotland) Act 1995, Data Protection Act 2018
DescriptorsConditions of employment, Recruitment, Service contracts, Contracting, Personnel management, Contracts, Personnel, Management, Verification, Security, Records (documents), Anti-burglar measures, Security systems in buildings, Security personnel, Data security
File Size1.694 MB

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