20/30399852 DC - BS ISO 10014. Quality management systems. Managing an organization for quality results. Guidance for realizing financial and economic benefits

20/30399852 DC

BS ISO 10014. Quality management systems. Managing an organization for quality results. Guidance for realizing financial and economic benefits

Status : Current, Draft for public comment   Published : March 2020

Format
PDF

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This document is directed specifically to the top management of an organization.

This document identifies and provides guidelines for realizing financial and economic benefits by applying a top-down structured approach to achieving financial and economic benefits. The structured approach utilizes the quality management principles and quality management systems described in the ISO 9000 series management system standards to (i) monitor and trend key performance metrics and (ii) take improvement action based on the observed metrics.

This document complements ISO 9001 and ISO 9004 for performance improvements and provides examples of achievable benefits from the application of concepts in those standards. This document identifies associated practical management methods and tools to assist in achieving the benefits.

This document is applicable to any organization, whether from the public, private or not-for-profit sector, regardless of its business model or size, number of employees, diversity of product and service offerings, revenues, organizational culture, complexity of processes, place or number of locations.

This document is not intended for certification, regulatory or contractual use.




Standard Number20/30399852 DC
TitleBS ISO 10014. Quality management systems. Managing an organization for quality results. Guidance for realizing financial and economic benefits
StatusCurrent, Draft for public comment
Publication Date12 March 2020
Normative References(Required to achieve compliance to this standard)ISO 9000, ISO 9004, ISO 9001:2015
Informative References(Provided for Information)ISO 56002, ISO/DIS 10017, ASQ TR2:2018
International RelationshipsISO/DIS 10014
Draft Expiry Date05 May 2020
DescriptorsQuality management, Policy, Performance, Organizations, Systemology, Quality, Economic processes, Effectiveness, Management operations, Management, Efficiency, Management techniques, Quality assurance systems, Consumers, Planning, Quality auditing, Economic development, Economics
ICS03.120.10
Title in FrenchManagement de la qualité — Lignes directrices pour réaliser les avantages financiers et économiques
CommitteeQS/1/3
PublisherBSI
FormatA4
DeliveryYes
Pages27
File Size410 KB
NotesWarning: this draft is not current beyond its expiry date for comments.
Price£20.00


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