BS ISO/IEC 33020:2019 - Information technology. Process assessment. Process measurement framework for assessment of process capability

BS ISO/IEC 33020:2019

Information technology. Process assessment. Process measurement framework for assessment of process capability

Status : Current   Published : November 2019

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This document defines a process measurement framework that supports the assessment of process capability, in accordance with the requirements of ISO/IEC 33003. The process measurement framework provides a schema that can be used to construct a process assessment model conformant with ISO/IEC 33004 which can be used in the performance of assessment of process capability according to the requirements of ISO/IEC 33002. In the context of this document and related standards, process capability is a process quality characteristic related to the ability of a process to consistently meet current or projected business goals.

The process measurement framework defined in this document forms a structure which

  1. facilitates self-assessment,

  2. provides a basis for use in process improvement and process quality determination,

  3. is applicable across all application domains and sizes of organization,

  4. produces a set of process (capability) attribute ratings (process profile), and

  5. derives a process capability level.

This document also includes as informative annexes a set of assessment indicators of process capability that can be used in the construction of a process assessment model using this process measurement framework, and guidance on the meaning of the process capability levels and the achievement of the process attributes.




Standard NumberBS ISO/IEC 33020:2019
TitleInformation technology. Process assessment. Process measurement framework for assessment of process capability
StatusCurrent
Publication Date27 November 2019
Normative References(Required to achieve compliance to this standard)ISO/IEC 33001, ISO/IEC 33003
Informative References(Provided for Information)ISO/IEC/IEEE 24765:2017, ISO/IEC/IEEE 15939:2017, ISO 9001:2015, ISO/IEC 33002, ISO/IEC 33004, ISO/IEC 29169:2016
ReplacesBS ISO/IEC 33020:2015
International RelationshipsISO/IEC 33020:2019
DescriptorsRisk assessment, Computer technology, Automatic control systems, Electrical components, Hazards, Computer software, Computerized control, Electronic equipment and components, Performance testing, Classification systems, Electrical equipment, Performance, Safety devices, Safety engineering, Specification (approval), Equipment safety, Computer applications, Occupational safety, Control systems, Programmable, Process control, Electrical safety
ICS35.080
Title in FrenchTechnologies de l'information. Évaluation du processus. Cadre de mesure du processus pour évaluer la capacité du processus
CommitteeIST/15
ISBN978 0 539 05162 9
PublisherBSI
FormatA4
DeliveryYes
Pages52
File Size2.802 MB
Price£254.00


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