PD ISO/IEC TR 20000-7:2019 - Information technology. Service management. Guidance on the integration and correlation of ISO/IEC 20000-1:2018 to ISO 9001:2015 and ISO/IEC 27001:2013

PD ISO/IEC TR 20000-7:2019

Information technology. Service management. Guidance on the integration and correlation of ISO/IEC 20000-1:2018 to ISO 9001:2015 and ISO/IEC 27001:2013

Status : Current   Published : July 2019

Format
PDF

Format
HARDCOPY



This document provides guidance on the integrated implementation of a service management system (SMS) as specified in ISO/IEC 20000-1 with a quality management system (QMS) as specified in ISO 9001 and an information security management system (ISMS) as specified in ISO/IEC 27001. It is aimed at those organizations that are intending to either:

  1. implement ISO 9001 when ISO/IEC 20000-1 is already implemented, or vice versa;

  2. implement ISO/IEC 27001 when ISO/IEC 20000-1 is already implemented, or vice versa;

  3. implement both ISO 9001 and ISO/IEC 20000-1 together, or implement both ISO/IEC 27001 and ISO/IEC 20000-1 together;

  4. implement ISO/IEC 20000-1, ISO 9001 and ISO/IEC 27001 together; or

  5. integrate existing management systems based on ISO/IEC 20000-1, ISO 9001 and ISO/IEC 27001.

In practice, an SMS, QMS or ISMS can also be integrated with other management system standards (MSS), such as ISO 22301 or ISO 55001.

Clause 4 provides an introduction to ISO/IEC 20000-1, the HLS of MSS specified in ISO/IEC Directives Part 1 and considerations for the integration of an MSS.

Clause 5 provides an introduction to ISO 9001, commonalities and differences with ISO/IEC 20000-1 and considerations for the integration of an SMS with a QMS.

Clause 6 provides an introduction to ISO/IEC 27001, commonalities and differences with ISO/IEC 20000-1 and considerations for the integration of an SMS with an ISMS.

Clause 7 looks at considerations for the integration of an SMS, a QMS, and an ISMS.

This document also provides correlation information for the terms and definitions of ISO/IEC 20000-1 with ISO 9001 and ISO/IEC 27001 in Annex A. Correlation of the clauses of ISO/IEC 20000-1 with ISO 9001 is shown in Annex B. Correlation of the clauses of ISO/IEC 20000-1 with ISO/IEC 27001 is shown in Annex C.




Standard NumberPD ISO/IEC TR 20000-7:2019
TitleInformation technology. Service management. Guidance on the integration and correlation of ISO/IEC 20000-1:2018 to ISO 9001:2015 and ISO/IEC 27001:2013
StatusCurrent
Publication Date22 July 2019
Normative References(Required to achieve compliance to this standard)No other standards are normatively referenced
Informative References(Provided for Information)ISO/IEC 20000-3, ISO/IEC 20000-6, ISO/IEC/TR 20000-5, ISO 22301, ISO 31000, ISO 55001, ISO/IEC 19770-5, ISO/IEC 27001:2013, ISO/IEC/TR 20000-12, ISO/IEC/TR 20000-11, ISO/IEC 27013, ISO/IEC 20000-10, ISO/IEC 20000-2, ISO/IEC 27006, ISO 9001:2015
International RelationshipsISO/IEC TR 20000-7:2019
DescriptorsSecurity, Information, Quality, Management, Information technology
ICS03.080.99
35.020
CommitteeIST/60/2
ISBN978 0 539 02480 7
PublisherBSI
FormatA4
DeliveryYes
Pages66
File Size1.872 MB
Price£254.00


 Your basket
Your basket is empty

Multi-user access to over 3,500 medical device standards, regulations, expert commentaries and other documents


Develop a PAS

Develop a fast-track standardization document in 9-12 months


BSOL

The faster, easier way to work with standards


Tracked Changes

Understand the changes made to a standard with our new Tracked Changes version