BS ISO 21246:2019 - Information and documentation. Key indicators for museums

BS ISO 21246:2019

Information and documentation. Key indicators for museums

Status : Current   Published : January 2020



This document specifies a set of key indicators for assessing the quality of museums:

  • for the purpose of strategic planning and internal management of museums;

  • for reporting to stakeholders such as funding institutions, policy makers, or the public;

  • to promote the museums’ role and value for learning and research, education and culture, social and economic life;

  • for comparing results over time and between museums.

The aim of this document is to provide a selection of key indicators applicable to a wide range of museums. It is recognized that not all indicators are pertinent for each individual museum category or each individual museum. Limitations on the applicability of individual indicators are listed in the scope clause of the description of each indicator (see Annex A).

This document is not intended to exclude the use of other indicators not specified in it.

Standard NumberBS ISO 21246:2019
TitleInformation and documentation. Key indicators for museums
Publication Date10 January 2020
Normative References(Required to achieve compliance to this standard)No other standards are normatively referenced
Informative References(Provided for Information)ISO 16439:2014, ISO 18461:2016, ISO 11799:2015, ISO 9000:2015, ISO 5127:2017, ISO 21248:2019, ISO 20252:2019, ISO 2789:2013, ISO 20252:2006, ISO 11620:2014
International RelationshipsISO 21246:2019
Draft Superseded By19/30383475 DC
DescriptorsPlanning, Quality, Museums, Documentation, Information
Title in FrenchInformation et documentation. Indicateurs clés des musées
ISBN978 0 539 02404 3
File Size2.563 MB

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