PD ISO/IEC TR 30105-7:2019 - Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes. Exemplar for maturity assessment

PD ISO/IEC TR 30105-7:2019

Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes. Exemplar for maturity assessment

Status : Current   Published : November 2019

Format
PDF

Format
HARDCOPY



This document presents an exemplar for maturity assessment, following the framework for assessment of process capability levels and measurement of an organization’s maturity level for an ITES-BPO service provider.

This document:

  • uses the set of indicators for process performance and process capability;

  • helps to collect the objective evidence that enables an assessor to determine the process ratings;

  • helps to assess the result of the process capability level;

  • serves as a measurement framework for processes and provides an organization maturity model for ITES-BPO organizations delivering the services;

  • is useful for all users of the ISO/IEC 30105 series, including but not limited to internal assessors, external assessors, ITES-BPO service providers and ITES-BPO service customers;

  • supports the performance assessment by providing a framework to measure and derive capability and organization maturity levels.




Standard NumberPD ISO/IEC TR 30105-7:2019
TitleInformation technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes. Exemplar for maturity assessment
StatusCurrent
Publication Date13 November 2019
Normative References(Required to achieve compliance to this standard)ISO/IEC 30105-4:2016
Informative References(Provided for Information)ISO/IEC 29169:2016, ISO/IEC 30105-3:2016, ISO/IEC 33001:2015, ISO/IEC 30105-1:2016, ISO/IEC 30105-2:2016, ISO/IEC 33002:2015
International RelationshipsISO/IEC TR 30105-7:2019
DescriptorsAcceptance tests, Tests, Testing organizations, Performance, Capability approval, Information technology
ICS35.020
CommitteeIST/60/3
ISBN978 0 539 02300 8
PublisherBSI
FormatA4
DeliveryYes
Pages32
File Size2.326 MB
Price£182.00


 Your basket
Your basket is empty

Multi-user access to over 3,500 medical device standards, regulations, expert commentaries and other documents


BSOL

The faster, easier way to work with standards


Collaborate, Innovate, Accelerate.


Worldwide Standards
We can source any standard from anywhere in the world