BS ISO/IEC 20000-10:2018 - Information technology. Service management. Concepts and vocabulary

BS ISO/IEC 20000-10:2018

Information technology. Service management. Concepts and vocabulary

Status : Current   Published : September 2018

Format
PDF

Format
HARDCOPY






Standard NumberBS ISO/IEC 20000-10:2018
TitleInformation technology. Service management. Concepts and vocabulary
StatusCurrent
Publication Date18 September 2018
Normative References(Required to achieve compliance to this standard)No other standards are normatively referenced
Informative References(Provided for Information)ISO/IEC/TR 20000-5:2013, ISO/IEC 27013:2015, ISO/IEC 38500:2015, ISO 37001:2016, ISO/IEC 20000-3:2012, ISO/IEC 27000:2018, ISO/IEC TS 38501:2015, ISO/IEC/IEEE 12207:2017, ISO/IEC 30105-2:2016, ISO 22301:2012, ISO 31000:2018, ISO/IEC 17021-1:2015, ISO/IEC TR 38502:2017, ISO/IEC 20000-1:2018, ISO/IEC 30105-1:2016, ISO 9000:2015, ISO/IEC TR 20000-12:2016, ISO 19011:2018, ISO/IEC TR 20000-11:2015, ISO/IEC 19770-5:2015, ISO 10007:2017, ISO/IEC 20000-2:2012, ISO/IEC 27031:2011, ISO 9001:2015, ISO/IEC 27001:2013, ISO/IEC TS 15504-8:2012, ISO/IEC 19770-1:2017, ISO/IEC 20000-6:2017
ReplacesPD ISO/IEC TR 20000-10:2015
International RelationshipsISO/IEC 20000-10:2018
Draft Superseded By18/30369254 DC
DescriptorsFieldwork, Personnel, Data acquisition, Consumer-supplier relations, Instructions for use, Records (documents), Management, Vocabulary, Quality auditing, Questionnaires, Quality assurance systems, Personnel management, Quality management, Organizations, Marketing, Training, Handbooks, Data handling, Data processing
ICS03.080.99
35.020
Title in FrenchTechnologies de l'information. Gestion des services Concepts et terminologie
CommitteeIST/60/2
ISBN978 0 580 52021 1
PublisherBSI
FormatA4
DeliveryYes
Pages38
File Size1.736 MB
Price£214.00


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