BS ISO 18091:2019 Quality management systems. Guidelines for the application of ISO 9001 in local government

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BS ISO 18091:2019

Quality management systems. Guidelines for the application of ISO 9001 in local government

Status : Current   Published : March 2019

Format
PDF

Format
HARDCOPY



What is this standard about?

This document gives guidelines for local governments on understanding and implementing a quality management system that meets the requirements of ISO 9001:2015, in order to meet the needs and expectations of their customers/citizens and all other relevant interested parties by consistently providing them with products and services.

It promotes implementing a quality management system in a responsible and accountable manner, through the application of ISO 9001 on a comprehensive basis. These guidelines do not add, change or modify the requirements of ISO 9001.

It is applicable to all local government processes at all levels (i.e. strategical, tactical-managerial and operational) in order to constitute a comprehensive quality management system that focuses on the local government achieving its objectives. The comprehensive character of this system is essential to ensure that all the areas of the local government have a specified level of reliability (i.e. effectiveness of the processes).




Standard NumberBS ISO 18091:2019
TitleQuality management systems. Guidelines for the application of ISO 9001 in local government
StatusCurrent
Publication Date27 March 2019
Cross ReferencesISO 9000:2015, ISO 10002, ISO 10012, ISO 37120, ISO 19011, ISO 10005, ISO 14001, ISO 10004, ISO 37001, ISO 10003, ISO 37106, IEC 31010, ISO 9004, ISO/TR 37150, ISO 37101, ISO 10001, ISO 9001:2015, ISO/TS 9002:2016, ISO 26000:2010
International RelationshipsISO 18091:2019
Draft Superseded By18/30362905 DC
DescriptorsProcess control, Quality management, Conformity, Quality, Quality assurance, Consumer-supplier relations, Management, Planning, Quality assurance systems
ICS03.100.70
03.160
Title in FrenchSystèmes de management de la qualité. Lignes directrices pour l'application de l'ISO 9001 à la collectivité locale
CommitteeQS/1
ISBN978 0 580 99082 3
PublisherBSI
FormatA4
DeliveryYes
Pages90
File Size7.041 MB
Price£264.00


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