ISO 22483:2020 - Tourism and related services. Hotels. Service requirements

ISO 22483:2020

Tourism and related services. Hotels. Service requirements

Status : Current   Published : April 2020

Format
PDF

Format
HARDCOPY



This document establishes quality requirements and recommendations for hotels regarding staff, service, events, entertainment activities, safety and security, maintenance, cleanliness, supply management and guest satisfaction.

The requirements are applicable regardless of their classification and category, and whether the services are provided directly by internal staff or by a subcontractor.




Standard NumberISO 22483:2020
TitleTourism and related services. Hotels. Service requirements
StatusCurrent
Publication Date14 April 2020
Normative References(Required to achieve compliance to this standard)No other standards are normatively referenced
Informative References(Provided for Information)ISO 22000, ISO 29993, ISO 37500, ISO 21902, ISO 10002, ISO 9001, ISO 10015, ISO/TS 13811
Draft Superseded ByISO/DIS 22483
DescriptorsMaintenance, Safety, Security, Events, Personnel, Quality, Hotels, Tourism
ICS03.080.30
03.200.01
Title in FrenchTourisme et services connexes — Hôtels — Exigences du service
CommitteeSVS/2
PublisherISO
FormatA4
DeliveryYes
Pages36
File Size1.341 MB
Price£111.00


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