BS ISO 10004:2018 - Quality management. Customer satisfaction. Guidelines for monitoring and measuring

Find Similar Items

This product falls into the following categories.

You may find similar items within these categories by selecting from the choices below:

BS ISO 10004:2018

Quality management. Customer satisfaction. Guidelines for monitoring and measuring

Status : Current   Published : July 2018

Format
PDF

Format
HARDCOPY






Standard NumberBS ISO 10004:2018
TitleQuality management. Customer satisfaction. Guidelines for monitoring and measuring
StatusCurrent
Publication Date19 July 2018
Cross ReferencesISO 9000:2015, ISO 10001:2018, ISO 10003:2018, ISO 9001:2015, ISO 10002:2018, ISO 9004, ISO/IEC Guide 37, ISO/TR 10017
ReplacesBS ISO 10004:2012
International RelationshipsISO 10004:2018
Draft Superseded By17/30359429 DC
DescriptorsPerformance testing, Measurement, Quality assurance systems, Management, Market research, Data acquisition, Consumers, Quality management, Consumer-supplier relations, Surveys
ICS03.120.10
Title in FrenchManagement de la qualité. Satisfaction du client. Lignes directrices relatives à la surveillance et au mesurage
CommitteeSVS/0
ISBN978 0 580 98260 6
PublisherBSI
FormatA4
DeliveryYes
Pages46
File Size1.489 MB
Price£232.00


 Your basket
Your basket is empty

Multi-user access to over 3,500 medical device standards, regulations, expert commentaries and other documents


Worldwide Standards
We can source any standard from anywhere in the world


BSOL

The faster, easier way to work with standards


Collaborate, Innovate, Accelerate.


Customers who bought this product also bought