BS ISO 22059:2020 - Guidelines on consumer warranties/guarantees

BS ISO 22059:2020

Guidelines on consumer warranties/guarantees

Status : Current   Published : February 2020

Format
PDF

Format
HARDCOPY



This document specifies the form and content of warranties/guarantees that a manufacturer and/or supplier can use to address reasonable expectations of products by consumers.

This document is applicable to transactions between businesses and consumers of new and used products, including online transactions. This document is also applicable to products associated with services to complete a transaction (such as, buying clothes that need alteration).




Standard NumberBS ISO 22059:2020
TitleGuidelines on consumer warranties/guarantees
StatusCurrent
Publication Date05 February 2020
Normative References(Required to achieve compliance to this standard)No other standards are normatively referenced
Informative References(Provided for Information)ISO 26000:2010, ISO 10393:2013, ISO 10002, ISO/IEC Guide 14
International RelationshipsISO 22059:2020
Draft Superseded By19/30357925 DC
DescriptorsBusiness companies, Consumer-supplier relations, Manufacturers, Guarantees, Warrants (commercial), Consumer protection, Consumer information
ICS03.080.30
Title in FrenchLignes directrices concernant les droits et garanties aux consommateurs
CommitteeSVS/0
ISBN978 0 580 97924 8
PublisherBSI
FormatA4
DeliveryYes
Pages20
File Size1.53 MB
Price£130.00


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