19/30354970 DC - BS ISO 21998. Healthcare interpreting. Requirements and recommendations

19/30354970 DC

BS ISO 21998. Healthcare interpreting. Requirements and recommendations

Status : Draft for public comment, Current   Published : December 2019



This International document establishes requirements for healthcare interpreting services in spoken and signed communication. Healthcare interpreting services: a) enable safe communication mainly between healthcare providers and patients b) provide linguistic access to healthcare services, and c) ensure patient safety. This International document is applicable to all situations requiring healthcare interpreting, where the parties involved need to communicate orally, or by signed language, to resolve a health-related issue. It covers all parties involved in facilitating communication in healthcare settings. However, it does not supersede national, state or provincial regimes or legislation, which govern interpreting services in healthcare, where applicable.

The objectives of this document are: a) to establish minimum requirements; b) to promote market transparency in the field of healthcare interpreting; c) to provide information and clarification for users of healthcare interpreting services.

This document is aimed at individuals, the users of these services and all parties involved in the work of healthcare interpreting:

  • Healthcare interpreters

  • Interpreting service providers

  • Patients and accompanying persons

  • In-house interpreter departments

  • Government agencies

  • Non-profit organizations

  • Community organizations that provide interpreting services

  • Employees that provide interpreting services

  • Professional associations

  • Healthcare organizations

  • Educators and researchers

  • Healthcare providers and staff

  • Healthcare policy writers

Standard Number19/30354970 DC
TitleBS ISO 21998. Healthcare interpreting. Requirements and recommendations
StatusDraft for public comment, Current
Publication Date19 December 2019
Normative References(Required to achieve compliance to this standard)No other standards are normatively referenced
Informative References(Provided for Information)ISO 20109, ISO 18841, ISO/TS 18864
International RelationshipsISO 21998,ISO/DIS 21998
Draft Expiry Date04 February 2020
DescriptorsProfessional associations, Health services, Patients, Medical instruments, Health and safety requirements, Health care services
Title in FrenchInterprétation dans le domaine de la santé. Exigences et recommandations
File Size414 KB
NotesWarning: this draft is not current beyond its expiry date for comments.

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