BS ISO/IEC 19086-2:2018 Cloud computing. Service level agreement (SLA) framework. Metric model

BS ISO/IEC 19086-2:2018

Cloud computing. Service level agreement (SLA) framework. Metric model

Status : Current   Published : December 2018



What is this standard about?

This document establishes common terminology, defines a model for specifying metrics for cloud SLAs, and includes applications of the model with examples. This document establishes a common terminology and approach for specifying metrics.

This document is for the benefit of and use for both cloud service providers (CSPs) and cloud service customers (CSCs). This document is intended to complement ISO/IEC 19086‑1, ISO/IEC 19086‑3 and ISO/IEC 19086‑4.

This document does not mandate the use of a specific set of metrics for cloud SLAs.

Standard NumberBS ISO/IEC 19086-2:2018
TitleCloud computing. Service level agreement (SLA) framework. Metric model
Publication Date14 December 2018
Normative References(Required to achieve compliance to this standard)ISO/IEC 17788, ISO/IEC 19086-1, W3C Recommendation 28
Informative References(Provided for Information)ISO/IEC 17789:2014, ISO/IEC/IEEE 15939:2017, NIST 800-53v4, ISO/IEC 19501, ISO/IEC 19086-4, ISO/IEC 19086-3, ISO 80000-1
International RelationshipsISO/IEC 19086-2:2018
Draft Superseded By17/30346428 DC
DescriptorsComputer technology, Data processing, Computer networks, Communication networks, Internet
Title in FrenchInformatique en nuage. Cadre de travail de l'accord du niveau de service Modèle métrique
ISBN978 0 580 95282 1
File Size1.902 MB

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