PD CEN/TS 15472:2016 - Postal services. Method for measurement of parcel transit time for cross-border parcels within the European Union and EFTA using Tracking and Tracing

PD CEN/TS 15472:2016

Postal services. Method for measurement of parcel transit time for cross-border parcels within the European Union and EFTA using Tracking and Tracing

Status : Confirmed, Current   Published : April 2016

Format
PDF

Format
HARDCOPY



Method for measurement of parcel transit time for cross-border parcels is mainly from an e-merchant perspective, especially for small and medium-sized companies. Based on an earlier study, the method will be based on events of the track and trace process. Events used need to be kept simple and transparent for the measurement of the complex matrix of the flows between European countries. The last part of the process (delivery options) is dependent on the country and on its historical development of postal and logistic operators - this part of the logistics process is currently too complex for simple measurement. Therefore the Technical Specification (TS) will focus on the main part of the process: from entrance (hand over) in the logistics chain to the first attempt of delivery. (...) The Technical Specification should: - be technically and supplier neutral; - not be limited to postal operators but open to all operators transporting parcels; - take into account events relevant for the customer’s (sender or receiver) needs; - define calculation rules; - be easy to implement. This Technical Specification does not set quality of service standards or targets.




Standard NumberPD CEN/TS 15472:2016
TitlePostal services. Method for measurement of parcel transit time for cross-border parcels within the European Union and EFTA using Tracking and Tracing
StatusConfirmed, Current
Publication Date30 April 2016
Confirm Date22 November 2019
Normative References(Required to achieve compliance to this standard)No other standards are normatively referenced
Informative References(Provided for Information)EN ISO 19011, ISO 19011, ISO 9000, EN ISO 9001, ISO 10005, ISO 9001, EN ISO 9000, ISO 10007:2017, EN 13850:2012
ReplacesPD CEN/TR 15472:2006
International RelationshipsCEN/TS 15472:2016
DescriptorsPostal services, Information exchange, Quality control, Time measurement, Quality assurance, Packages, Delivery, Mathematical calculations, Data processing
ICS03.240
Title in FrenchServices Postaux. Méthode de mesure des délais de traitement des colis transfrontaliers au sein de l'Union européenne et de l'AELE par les procédés de suivi et de localisation
Title in GermanPostalische Dienstleistungen. Anwendungsleitfaden zur Messung der Päckchenlaufzeit bei Nutzung eines Nachverfolgungssystems
CommitteeSVS/4
ISBN978 0 580 91101 9
PublisherBSI
FormatA4
DeliveryYes
Pages20
File Size1.824 MB
Price£130.00


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