BS EN 50134-7:2017 - Alarm systems. Social alarm systems. Application guidelines
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BS EN 50134-7:2017

Alarm systems. Social alarm systems. Application guidelines

Status : Current   Published : February 2017



This standard applies to the delivery of social alarms services by organisations, whether through the use of paid or voluntary staff. It does not apply to the use of social alarm systems to enhance informal arrangements between an individual and their close friends and family for the provision of assistance, although it may provide advice on the issues that such individuals may need to consider.

This standard specifies requirements for social alarm service providers for effective and efficient management, policy and procedures for:

  1. general requirements;

  2. marketing;

  3. sale and referral;

  4. assessment;

  5. installation;

  6. alarm monitoring;

  7. response arrangement;

  8. operational records;

  9. service and maintenance;

  10. risk management;

  11. service development and improvement;

  12. workforce.


The effectiveness of a social alarm service is largely dependent upon the management of the system and its integration with other services.

Standard NumberBS EN 50134-7:2017
TitleAlarm systems. Social alarm systems. Application guidelines
Publication Date28 February 2017
Normative References(Required to achieve compliance to this standard)EN 50134-3, EN 50134-5, CLC/TS 50136-4, EN 50134-1, EN 50136-3, BS EN 50134-2:2017, EN 50518-1:2013, EN 50134-2:2017, EN 50518-2:2013
Informative References(Provided for Information)No other standards are informatively referenced
ReplacesDD CLC/TS 50134-7:2003
International RelationshipsEN 50134-7:2017
Draft Superseded By15/30325557 DC
DescriptorsManagement, Maintenance, Consumer-supplier relations, Instructions for use, Warning devices, Alarm systems, Training, Installation, Performance, Special-purpose alarms
Title in FrenchSystèmes d'alarme. Systèmes d'alarme sociale. Lignes directrices d'application
Title in GermanAlarmanlagen. Personen-Hilferufanlagen. Anwendungsregeln
ISBN978 0 580 90567 4
File Size1.754 MB

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