What is this standard about?
This standard is designed to help people respond effectively when an accident or crime has caused damage to property or other assets. It applies to a wide range of incident types, including fires, floods, contamination and explosions. It does not advocate specific technologies or methodologies, but rather identifies generic processes applicable to all these incidents.
Who is this standard for?
Compiled in line with good risk management practice and insurance principles, BS 12999 is for individual damage management practitioners or organizations.
It’s also relevant to anyone who might be affected by damaging incidents, including:
- Property owners
- Emergency responders
- Insurers
- Facilities management
- Government departments and local authorities
Why should you use this standard?
It outlines how to reinstate property and assets, providing much needed support to those affected. It supplies:
- Best practices to stabilize, mitigate, remediate and restore damage
- A simple method to establish whether these activities have been conducted well
- A guide to communication between parties who should be aware of an incident’s status
