BS ISO 37500:2014 Guidance on outsourcing

BS ISO 37500:2014

Guidance on outsourcing

Status : Confirmed, Current   Published : November 2014



What is this standard about?

This is the first international standard on outsourcing. It gives guidance to help boost business efficiency, gain greater value from outsourcing and avoid costly errors.

Who is this standard for? 

  • Anyone involved in outsourcing in national and international markets
  • Customers 
  • Service providers
  • Third-party advisors such as lawyers and consultants
  • All markets, including manufacturing retail, financial services and the public sector
  • Those providing information for the client side (outsourcer) as well as the provider side

Why should you use this standard? 

Outsourcing has become a common business model in the last 20 years, with global application, generating revenues of many trillions of dollars a year. Yet there are challenges and hazards. Not all outsourcing deals are a success. Some can fail dramatically and publicly, while others simply fail to perform well.  BS ISO 37500 aims to help organizations achieve better outcomes and business efficiencies from outsourcing activity. 

It also aims to help build mutually beneficial collaborative relationships between outsourcing parties. To do this, the standard provides:

  • Common practices, concepts and procedures to manage the outsourcing lifecycle. These set generic principles for outsourcing processes and their outputs.
  • A common vocabulary of terminology which outsourcing practitioners can use to avoid misunderstandings and unrealistic expectations, and to reduce transaction costs
  • Detailed guidance across the whole outsourcing life cycle

Standard NumberBS ISO 37500:2014
TitleGuidance on outsourcing
StatusConfirmed, Current
Publication Date30 November 2014
Confirm Date19 February 2021
Normative References(Required to achieve compliance to this standard)No other standards are normatively referenced
Informative References(Provided for Information)ISO/IEC 2382-31:1997, ISO 24803:2007, ISO 15378:2011, ISO 9001, ISO/TR 25104:2008, ISO/IEC 20000, ISO 19011, ISO 9000, BS 11000, ISO 22301, DIN SPEC 1041, ISO/IEC 27001, ISO 26000, ISO 21500, CEN/TS 16555-1:2013, ISO 31000:2018
International RelationshipsISO 37500:2014
Draft Superseded By13/30277600 DC
DescriptorsLife cycle, Business continuity, Legislation, Decision-making, Sustainability, Economic processes, Risk analysis
Title in FrenchLignes directrices relatives à l’externalisation
ISBN978 0 580 81834 9
File Size1.962 MB

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