PD ISO/IEC TR 20000-11:2015 - Information technology. Service management. Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: ITIL®

PD ISO/IEC TR 20000-11:2015

Information technology. Service management. Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: ITIL®

Status : Current, Project Underway   Published : January 2016

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Standard NumberPD ISO/IEC TR 20000-11:2015
TitleInformation technology. Service management. Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: ITIL®
StatusCurrent, Project Underway
Publication Date31 January 2016
Normative References(Required to achieve compliance to this standard)ISO/IEC 20000–1:2011, ISO/IEC 20000-1:2011
Informative References(Provided for Information)ISO 9001:2008, ISO/IEC 20000-2:2012, ISO/IEC TR 20000-9:2015, ISO/IEC 27000:2014, ISO/IEC TR 20000-4:2010, ISO/IEC TR 20000-5:2013, ISO/IEC 27013, ISO/IEC 20000-3:2012, ISO 31000:2009, ISO/IEC TR 20000–10:2015, ISO/IEC 27001:2013
International RelationshipsISO/IEC TR 20000-11:2015
DescriptorsData processing, Computer networks, Computers, Management operations, Management techniques, Management
ICS03.080.99
35.020
Title in FrenchTechnologies de l’information. Gestion des services. Relations entre ISO/IEC 20000-1:2011 et les référentiels de gestion de service: ITIL®
CommitteeIST/60/2
ISBN978 0 580 81287 3
PublisherBSI
FormatA4
DeliveryYes
Pages58
File Size1.541 MB
Price£254.00


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