BS EN 16114:2011 - Management consultancy services – BSI British Standards

BS EN 16114:2011

Management consultancy services

Status : Withdrawn, Superseded   Published : October 2011 Replaced By : BS EN ISO 20700:2018

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What is BS EN 16114?

BS EN 16114 is a European standard that gives guidance on good practice in management consultancy.

It’s an easy-to-understand guidance document, written from the perspective of the service provider.

Why should I use it?

BS EN 16114 can help management consultancies:

  • Get better results from consultancy projects  
  • Reduce project risk
  • More easily do business across borders 
  • Build trust and support knowledge transfer 

How does it work?

The standard gives a series of recommendations that covers the entire management consultancy process.

For example it sets out:

  • What should be included in a proposal
  • How to agree and adapt a work plan
  • How to manage risks during the project
  • What your obligations are at the end of a project

The standard is based on the research and experience of a wide range of management consultancies and their clients.

The standard recognizes that innovation and differentiation are important parts of a management consultancies value proposition. For this reason BS EN 16114 focuses only on outputs and outcomes, leaving consultancies free to use their own methods.

Who is it for?

BS EN 16114 will be useful to anyone involved in management consultancy, including:

  • large consulting firms;
  • small and/or one-man consultancies;
  • internal consultants; and
  • clients buying consultancy services

The standard is focussed on management consultancies as organizations and does not place requirements or obligations on individuals.

Download the Value of Management Consultancy article as featured in the February 2012 issue of Qualityworld, reprinted with permission of the Chartered Quality Institute.

What are others saying?

“This new initiative provides a common language for Management Consultancy Services.  The Standard will enable managers get the best from their consultants, and provides a framework for consultants and their clients to work together effectively”.

Jeremy Webster,
Chartered Management Institute
Professional Standards Committee

Standard NumberBS EN 16114:2011
TitleManagement consultancy services
StatusWithdrawn, Superseded
Publication Date31 October 2011
Confirm Date20 September 2017
Withdrawn Date14 September 2018
Normative References(Required to achieve compliance to this standard)No other standards are normatively referenced
Informative References(Provided for Information)EN ISO 9000:2005, ISO 9001:2008, 2006/123/EC, 2004/18/EC, ISO 26000:2010, EN ISO 9001:2008, ISO 9000:2005, CEN/TS 99001:2008
Replaced ByBS EN ISO 20700:2018
International RelationshipsEN 16114:2011
Draft Superseded By10/30212203 DC
DescriptorsConformity, Enterprises, Management consultants, Quality, Communication processes, Social responsibility, Organizations, Consumer-supplier relations, Management, Quality assurance, Contracts, Planning
Title in FrenchServices de conseil en management
Title in GermanUnternehmensberatungsdienstleistungen
ISBN978 0 580 69606 0
File Size980 KB

*To ask about withdrawn titles contact the
Customer Relations, +44 345 086 9001
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