The international standard for Six Sigma which specifies what you should do at each stage of the DMAIC method including the roles and responsibilities required
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BS ISO 13053-1:2011

Quantitative methods in process improvement. Six Sigma. DMAIC methodology

Status : Current, Under review   Published : September 2011



What is ISO 13053, part 1?

ISO 13053, part 1 gives you recommendations of how to conduct each phase of the DMAIC method (define, measure, analyze, improve and control).

It also provides users with clarification on how best to manage Six Sigma projects by defining the roles, expertise and training of the people involved in Six Sigma projects.

Why use ISO 13053 part 1?

The purpose of Six Sigma is to improve business and quality performance and by eliminating error and waste.

By specifying exactly what roles and responsibilities are required and what each stage of the DMAIC methodology should include, organizations can confidently specify what they need to make the most out of their return on investment.

If your spending money to make you more efficient, make sure you save money and time implementing it, by getting it right.

Are you a Six Sigma training provider?

If you are you can make sure you know what the benchmark for Six Sigma.

What does ISO 13053 Part 1 include?

Normative references
Symbols and abbreviated terms
Abbreviated terms
Fundamentals of Six Sigma projects within organizations 4.1 General
Voice of the customer
Accountability  4
Maturity of processes of an organization
Relationship with quality management standard ISO 9001
Six Sigma measures
Defects per million opportunities (DPMO)
Sigma score
Rolled throughput yield (RTY)
Return rate (RR)
Number of problem reports (NPR)
On-time delivery (OTD)
Cost of poor quality (COPQ)
Six Sigma personnel and their roles
Deployment Manager
Project Sponsor
Master Black Belt
Black Belt
Green Belt
Yellow Belt
Minimum competencies required
Minimum Six Sigma training requirements
Recommended training
Training requirements for Champions / Deployment Manager
Training requirements for Sponsors
Training requirements for Master Black Belts
Training requirements for Black Belts
Training requirements for Green Belts
Training requirements for Yellow Belts
Six Sigma project prioritization and selection
General considerations
Project prioritization
Project selection
Six Sigma project DMAIC methodology
Define phase
Measure phase
Analyse phase
Improve phase
Control phase
Six Sigma project methodology — Typical tools employed
Monitoring a Six Sigma project
Project management
Weekly mentoring sessions with a Master Black Belt
Critical to success factors for Six Sigma projects
Six Sigma infrastructures within an organization
General information
Large - Over 1 000 employees at a site
Medium – 250 to 1 000 employees at a site
Small – Less than 250 employees at a site
Multiple sites
Annex A (informative) Sigma scores
Annex B (informative) Training

Standard NumberBS ISO 13053-1:2011
TitleQuantitative methods in process improvement. Six Sigma. DMAIC methodology
StatusCurrent, Under review
Publication Date30 September 2011
Normative References(Required to achieve compliance to this standard)ISO 13053-2
Informative References(Provided for Information)ISO 3534-1, ISO 3534-2, ISO 9001, ISO 21500, ISO 9000, ISO 9004:2009, ISO 3534-3
International RelationshipsISO 13053-1:2011
Draft Superseded By10/30208980 DC
DescriptorsProfit, Quality management, Production planning, Training, Costs, Measurement, Management, Enterprises, Statistical quality control, Statistical methods of analysis, Personnel, Performance
Title in FrenchMéthodes quantitatives dans l'amélioration de processus. Six Sigma. Méthodologie DMAIC
Title in GermanQuantitative Verfahren zur Prozessverbesserung. Six Sigma. DMAIC-Verfahren
ISBN978 0 580 68911 6
File Size1.589 MB

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