BS EN 15221-3:2011 Facility Management. Guidance on quality in Facility Management

BS EN 15221-3:2011

Facility Management. Guidance on quality in Facility Management

Status : Current, Under review   Published : January 2012



What is this standard about?

BS EN 15221-3 provides guidance and recommendations on how to measure, achieve and improve quality within Facilities Management (FM).

Who is this standard for?

  • Facilities management organizations – private and public sector
  • Senior management
  • Facility managers
  • Quality managers
  • Business service providers (e.g. industrial, commercial, administration, military, healthcare etc.)

Why should you use this standard?

This part of BS 15221 gives the most up-to-date recommendations and specific guidance on the concepts and use of a process-based approach relating to implementing quality procedures and management systems within all areas of facilities management, to support their primary activities.

It gives guidance which is complementary to that found in BS EN ISO 9000, BS EN ISO 9001 and BS EN 15221-2 within the framework of BS EN 15221-1. The standard provides a link into management methods and management theories.

Standard NumberBS EN 15221-3:2011
TitleFacility Management. Guidance on quality in Facility Management
StatusCurrent, Under review
Publication Date31 January 2012
Normative References(Required to achieve compliance to this standard)EN 15221-4, EN 15221-1:2006, EN 15221-2:2006
Informative References(Provided for Information)EN ISO 9001, EN 15221-5, ISO 9004:2009, ISO 9001:2008, ISO 9000:2005, EN ISO 9004, EN ISO 9000:2005, EN 15643-2:2011
International RelationshipsEN 15221-3:2011
Draft Superseded By09/30206403 DC
DescriptorsPersonnel, Vocabulary, Service contracts, Consumer-supplier relations, Management, Terminology, Administrative facilities, Enterprises, Service industries, Construction works, Business facilities, Maintenance, Organizations
Title in FrenchFacilities managemen. Guide relatif à la qualité en Facilities Management
Title in GermanFacility Management. Leitfaden für Qualität im Facility Management
ISBN978 0 580 68437 1
File Size1.421 MB

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