BS EN ISO 9241-154:2013 - Ergonomics of human-system interaction. Interactive voice response (IVR) applications

BS EN ISO 9241-154:2013

Ergonomics of human-system interaction. Interactive voice response (IVR) applications

Status : Current, Confirmed   Published : February 2013

Format
PDF

Format
HARDCOPY






Standard NumberBS EN ISO 9241-154:2013
TitleErgonomics of human-system interaction. Interactive voice response (IVR) applications
StatusCurrent, Confirmed
Publication Date28 February 2013
Confirm Date27 March 2020
Normative References(Required to achieve compliance to this standard)ITU-T E 161, ISO/IEC 13714
Informative References(Provided for Information)ANSI/HFES 200.4, ETSI ES 202-076 v.2.1.1:2009-08, ISO 9241-920:2009
International RelationshipsISO 9241-154:2013,EN ISO 9241-154:2013
DescriptorsInterfaces (data processing), Design, Software engineering techniques, Internet, Ergonomics, World Wide Web, Display devices (computers), Data representation, Computer software
ICS13.180
35.180
Title in FrenchErgonomie de l'interaction homme-système. Applications de réponse vocale interactive (RVI)
Title in GermanErgonomie der Mensch-System-Interaktion. Dialogführung mittels Sprachdialogsystemen
CommitteePH/9
ISBN978 0 580 67869 1
PublisherBSI
FormatA4
DeliveryYes
Pages48
File Size1.412 MB
Price£240.00


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