| Standard Number | DD CEN/TS 15511:2008 |
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| Title | Postal services. Quality of service. Information available on postal services |
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| Status | Current |
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| Publication Date | 30 June 2008 |
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| Normative References(Required to achieve compliance to this standard) | EN ISO 9001, ISO 9001:2000, EN ISO 9004, ISO 9004:2000, ISO 3534-1:2006, ISO 10005, ISO 10007, ISO 19011 |
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| Informative References(Provided for Information) | ISO 3534-2:2006, EN ISO 9000, ISO 9000:2005 |
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| International Relationships | CEN/TS 15511:2008 |
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| Draft Superseded By | 06/30149867 DC |
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| Descriptors | Postal services, Quality, Information, Consumer-supplier relations, Consumers, Measurement, Market research |
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| ICS | 03.240
|
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| Title in French | Services postaux. Qualité de service. Information disponible sur les services postaux |
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| Title in German | Postalische Deinstleistungen. Dienstqualität. Verfügbare Informationen über postalische Dienstleistungen |
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| Committee | SVS/4 |
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| ISBN | 978 0 580 56951 7 |
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| Publisher | BSI |
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| Format | A4 |
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| Delivery | Yes |
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| Pages | 38 |
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| File Size | 599.8 KB |
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| Price | £214.00 |
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