DD CEN/TS 15511:2008 - Postal services. Quality of service. Information available on postal services
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DD CEN/TS 15511:2008

Postal services. Quality of service. Information available on postal services

Status : Current   Published : June 2008

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PDF

Format
HARDCOPY






Standard NumberDD CEN/TS 15511:2008
TitlePostal services. Quality of service. Information available on postal services
StatusCurrent
Publication Date30 June 2008
Normative References(Required to achieve compliance to this standard)EN ISO 9001, ISO 9001:2000, EN ISO 9004, ISO 9004:2000, ISO 3534-1:2006, ISO 10005, ISO 10007, ISO 19011
Informative References(Provided for Information)ISO 3534-2:2006, EN ISO 9000, ISO 9000:2005
International RelationshipsCEN/TS 15511:2008
Draft Superseded By06/30149867 DC
DescriptorsPostal services, Quality, Information, Consumer-supplier relations, Consumers, Measurement, Market research
ICS03.240
Title in FrenchServices postaux. Qualité de service. Information disponible sur les services postaux
Title in GermanPostalische Deinstleistungen. Dienstqualität. Verfügbare Informationen über postalische Dienstleistungen
CommitteeSVS/4
ISBN978 0 580 56951 7
PublisherBSI
FormatA4
DeliveryYes
Pages38
File Size599.8 KB
Price£218.00


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