PAS 80:2005 - Automotive garage services - Service and repair of vehicles - Technical and customer service - Specification – BSI British Standards
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PAS 80:2005

Automotive garage services - Service and repair of vehicles - Technical and customer service - Specification

Status : Withdrawn   Published : March 2005

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PAS 80 defines standards for customer service, ensures technical and service standards are maintained and provides a quality framework for garages, including fast-fit outlets, that service and repair automotive vehicles. The specification includes a framework of performance measures that focus on aspects of service quality which have been identified as important to your customer.




Standard NumberPAS 80:2005
TitleAutomotive garage services - Service and repair of vehicles - Technical and customer service - Specification
StatusWithdrawn
Publication Date10 March 2005
Withdrawn Date17 October 2011
Normative References(Required to achieve compliance to this standard)No other standards are normatively referenced
Informative References(Provided for Information)No other standards are informatively referenced
DescriptorsGarages (commercial), Motor vehicles, Road vehicles, Road vehicle engineering, Repair, Consumer-supplier relations, Consumers, After-sales services, Technical documents
ICS43.020
CommitteeZZ/1
ISBN0 580 46578 0
PublisherBSI
FormatA4
DeliveryNo
Pages12
File Size1.817 MB
Price£32.00


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