DD CEN/TS 14773:2004 - Postal services. Quality of service. Measurement of loss and substantial delay of priority and first class single piece mail using a survey of test letters

DD CEN/TS 14773:2004

Postal services. Quality of service. Measurement of loss and substantial delay of priority and first class single piece mail using a survey of test letters

Status : Current   Published : November 2004

Format
PDF

Format
HARDCOPY






Standard NumberDD CEN/TS 14773:2004
TitlePostal services. Quality of service. Measurement of loss and substantial delay of priority and first class single piece mail using a survey of test letters
StatusCurrent
Publication Date23 November 2004
Normative References(Required to achieve compliance to this standard)EN 13850:2002, EN 14012, EN ISO 9000, ISO 9000:2000, ISO 3534-1:1993, ISO 3534-2:1993, ISO 19011
Informative References(Provided for Information)EN 14137, EN 45020, ISO 9001, ISO 9004, ISO 10005, ISO 10007
International RelationshipsCEN/TS 14773:2004
DescriptorsPostal services, Quality, Quality control, Delivery, Measurement, Time measurement, Letters (documents)
ICS03.240
Title in FrenchServices postaux. Qualite du service. Mesurage des pertes et des retards importants pour le courrier prioritaire egrene et de 1ere classe, a partir d'une enquete utilisant des lettres d'essai
Title in GermanPostalische Dienstleistungen. Dienstqualitaet. Messung des Verlustes und der erheblichen Verzoegerungen von Vorzugssendungen und Einzelsendungen erster Klasse unter Verwendung von Testbriefen
CommitteeSVS/4
ISBN0 580 44845 2
PublisherBSI
FormatA4
DeliveryYes
Pages40
File Size612.1 KB
Price£214.00


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