BS EN ISO 9001:2000 - Quality management systems. Requirements – BSI British Standards

BS EN ISO 9001:2000

Quality management systems. Requirements

Status : Revised, Withdrawn   Published : December 2000 Replaced By : BS EN ISO 9001:2008

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Please note: The new version of BS EN ISO 9001 has been published


BS EN ISO 9001:2000 specifies requirements for a QMS where an organization:

  • needs to demonstrate its ability to consistently provide product that meets customer and applicable regulatory requirements
  • aims to enhance customer satisfaction through the effective application of the system. This includes processes for continual improvement of the system and the assurance of conformity and applicable regulatory requirements.

Improved performance
The standard identifies the eight quality management principles that can be used by senior managers to lead the organization towards improved performance. The principles are:

  • Customer focus
  • Leadership
  • Involvement of people
  • Process approach
  • Systems approach to management
  • Continual improvement
  • Factual approach to decision making
  • Mutually beneficial supplier relationships

Fully integrated
One of the fundamental purposes of BS EN ISO 9001:2000 is to enable the development of a QMS that is fully integrated into the normal operations of your business. This standard avoids the application of systems that are separate from your organization’s business processes. Therefore, it creates a more logical and effective approach to managing an organization which is process-based.


1 Scope
2 Normative reference
3 Terms and definitions
4 Quality management system
5 Management responsibility
6 Resource management
7 Product realization
8 Measurement, analysis and improvement
A Correspondence between ISO 9001:2000 and ISO 14001:1996
B Correspondence between ISO 9001:2000 and ISO 9001:1994

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Updated BS EN ISO 9001:2008 Quality management systems. Requirements

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Standard NumberBS EN ISO 9001:2000
TitleQuality management systems. Requirements
StatusRevised, Withdrawn
Publication Date15 December 2000
Withdrawn Date30 November 2008
Normative References(Required to achieve compliance to this standard)No other standards are normatively referenced
Informative References(Provided for Information)No other standards are informatively referenced
Replaced ByBS EN ISO 9001:2008
ReplacesBS EN ISO 9002:1994, BS EN ISO 9003:1994, BS EN ISO 9001:1994
International RelationshipsEN ISO 9001:2000,ISO 9001:2000
Draft Superseded By99/404059 DCISO 9001:2000
DescriptorsQuality, Process control, Quality management, Quality assurance systems, Conformity, Quality assurance, Management, Planning
Title in FrenchSystemes de management de la qualite. Exigences
Title in GermanQualitaetsmanagementsysteme. Forderungen
ISBN0 580 36837 8
File Size1.139 MB

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Customer Relations, +44 345 086 9001
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