BS 102000:2018 Code of practice for the provision of investigative services

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BS 102000:2018

Code of practice for the provision of investigative services

Status : Current   Published : August 2018



What is this standard about?

It provides a useful, ethical and robust code of practice for anyone conducting investigations. These could be in any of the following areas: accident, blackmail, fraud, family (e.g. for missing persons, kidnap, adoption), theft, loss, intellectual property, provenance (e.g. land), debt recovery, due diligence, employment or competitor intelligence investigations.

Who is this standard for?

  • Individuals and organizations that would be subject to licensing under proposed UK legislation. This includes private investigators and employees carrying out in-house investigations, e.g. solicitors, insurers, financial institutions, communications companies and healthcare companies
  • Anyone wishing to purchase investigative services

Why should you use this standard?

It gives recommendations for the conduct, management, staffing and operational accountability of the provision of investigative services.

It provides a broad set of procedures to help investigative providers adhere to industry best practice. It also draws attention to case management procedures, data handling regulations and the employment practices that apply to investigations.

It recommends how an organization can demonstrate it has the financial and operational resources available to provide the services offered, is competent, and provides recourse in the event of a complaint.

Its use will help legitimate professionals and trustworthy investigators differentiate themselves from purported investigators who engage in unscrupulous activity. It will also help protect the public. Finally, its use could avert regulation if the industry demonstrates self-regulation.

What’s changed since the last update?

The standard has been revised to accommodate a wider range of investigations including into whistleblowing scenarios and accidents, so includes more discursive and explanatory text and revisions to some of the language.

The revision also reflects changing technology, specifically more sophisticated surveillance and data mining technologies and social media.

Standard NumberBS 102000:2018
TitleCode of practice for the provision of investigative services
Publication Date15 August 2018
Cross ReferencesCriminal Procedure Rules 2015, Criminal Procedure (Scotland) Act 1995, Protection from Harassment Act 1997, BS ISO 10002, Regulation of Investigatory Powers (Scotland) Act 2000, Criminal Procedure and Investigations Act 1996, Fraud Act 2006, Bribery Act 2010, Equalities Act 2010, Data Protection Act 2018, Private Security Industry Act 2001, Regulation of Investigatory Powers Act 2000, Human Rights Act 1998, Computer Misuse Act 1990, Consumer Credit Act 1974, Theft Act 1968, Freedom of Information (Scotland) Act 2002, Consumer Insurance (Disclosure and Representations) Act 2012, Protection of Freedoms Act 2012, BS ISO/IEC 27001, Police and Criminal Evidence Act 1984, Freedom of Information Act 2000, Civil Procedure Rules 2012, Money Laundering Regulations 2007, BS 7858, Public Interest Disclosure Act 1998
ReplacesBS 102000:2013
Draft Superseded By18/30368889 DC
DescriptorsSecurity, Security systems in buildings, Contracting, Data security, Verification, Personnel management, Security personnel, Records (documents), Contracts, Conditions of employment, Anti-burglar measures, Management, Recruitment, Personnel, Service contracts
ISBN978 0 580 51928 4
File Size617 KB

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