ISO 13053 part 2 describes the tools and techniques that need to be used at each phase of the DMAIC method
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BS ISO 13053-2:2011

Quantitative methods in process improvement. Six Sigma. Tools and techniques

Status : Confirmed, Current   Published : September 2011



BS ISO 13053-2:2011 Quantitative methodsin process improvement. Six Sigma.Tools and techniques

This standard describes the tools and techniques to be used at each phase of the DMAIC approach.

The tools and techniques, such as the Measure system analysis (MSA) or House of Quality for example, are illustrated by clear, easy to use factsheets.

These include;

• what the tool or technique involves
• why the tool or technique is used
• step by step instructions of what you need to do
• guidelines and references to further information

How will ISO 13053, part 2 help me?

Save time and avoid possible mistakes. Know exactly what tools or techniques are required at every stage of the DMAIC method, why you need to use them with step by step instructions of how this should be done.

What does ISO 13053, part 2 include?

Terms and definitions
Symbols and abbreviated terms
Abbreviated terms
DMAIC process sequence
Define phase
Measure phase
Analyse phase
Improve phase
Control phase
Annex A (informative)
Factsheet 01 — ROI, costs and accountability
Factsheet 02 — Affinity diagram
Factsheet 03 — Kano model
Factsheet 04 — CTQ tree diagram
Factsheet 05 — House of quality
Factsheet 06 — Benchmarking
Factsheet 07 — Project charter
Factsheet 08 — Gantt chart
Factsheet 09 — SIPOC
Factsheet 10 — Process mapping and process data
Factsheet 11 — Prioritization matrix
Factsheet 12 — Cause and effect diagram
Factsheet 13 — Brainstorming
Factsheet 14 — Failure mode and effects analysis (FMEA)
Factsheet 15 — Measurement system analysis (MSA)
Factsheet 16 — Data collection plan
Factsheet 17 — Determination of sample size
Factsheet 18 — Normality testing
Factsheet 19 — Descriptive statistics visualization tools
Factsheet 20 — Indicators
Factsheet 21 — Waste analysis
Factsheet 22 — Value stream analysis (VSM)
Factsheet 23 — Services delivery modelling
Factsheet 24 — Hypothesis testing
Factsheet 25 — Regression and correlation
Factsheet 26 — Design of experiments (DOE)
Factsheet 27 — Reliability
Factsheet 28 — RACI competencies matrix
Factsheet 29 — Monitoring / control plan
Factsheet 30 — Control charts
Factsheet 31 — Project review

Standard NumberBS ISO 13053-2:2011
TitleQuantitative methods in process improvement. Six Sigma. Tools and techniques
StatusConfirmed, Current
Publication Date30 September 2011
Confirm Date15 December 2016
Cross ReferencesISO 2854, ISO 3534-1, ISO 3534-2:2006, ISO 3534-3, ISO 5479:1997, ISO 7870-1:2007, ISO 9000:2005, ISO 9001:2008, ISO/TR 10017:2003, ISO 11453, ISO/TR 12845, ISO/TR 12888, ISO/TR 13195, ISO 14001:2004, ISO 16269-4:2010, ISO/TS 16949:2009, ISO/TR 18532, ISO/IEC 19795-1:2006, ISO 21500, ISO 22514-3, ISO/TR 22514-4:2007, ISO/TR 29901:2007, ISO/IEC 31010:2009, BS 600:2000, BS 5760, BS EN 60812:2006
International RelationshipsISO 13053-2:2011
Draft Superseded By10/30208983 DC
DescriptorsPerformance, Quality management, Risk analysis, Profit, Management, Production planning, Statistical methods of analysis, Value analysis, Statistical quality control, Costs, Measurement, Enterprises
Title in FrenchMéthodes quantitatives dans l'amélioration de processus. Six Sigma. Outils et techniques
Title in GermanQuantitative Verfahren zur Prozessverbesserung. Six Sigma. Werkzeuge und Techniken
ISBN978 0 580 68912 3
File Size821 KB

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