BS EN ISO 9001:2000 - Quality management systems. Requirements – BSI British Standards

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BS EN ISO 9001:2000

Quality management systems. Requirements

Status : Revised, Withdrawn   Published : December 2000 Replaced By : BS EN ISO 9001:2008

*To ask about withdrawn titles contact the BSI Knowledge Centre,
+44 20 8996 7004

Please note: The new version of BS EN ISO 9001 has been published


BS EN ISO 9001:2000 specifies requirements for a QMS where an organization:

  • needs to demonstrate its ability to consistently provide product that meets customer and applicable regulatory requirements
  • aims to enhance customer satisfaction through the effective application of the system. This includes processes for continual improvement of the system and the assurance of conformity and applicable regulatory requirements.

Improved performance
The standard identifies the eight quality management principles that can be used by senior managers to lead the organization towards improved performance. The principles are:

  • Customer focus
  • Leadership
  • Involvement of people
  • Process approach
  • Systems approach to management
  • Continual improvement
  • Factual approach to decision making
  • Mutually beneficial supplier relationships

Fully integrated
One of the fundamental purposes of BS EN ISO 9001:2000 is to enable the development of a QMS that is fully integrated into the normal operations of your business. This standard avoids the application of systems that are separate from your organization’s business processes. Therefore, it creates a more logical and effective approach to managing an organization which is process-based.


1 Scope
2 Normative reference
3 Terms and definitions
4 Quality management system
5 Management responsibility
6 Resource management
7 Product realization
8 Measurement, analysis and improvement
A Correspondence between ISO 9001:2000 and ISO 14001:1996
B Correspondence between ISO 9001:2000 and ISO 9001:1994

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Updated BS EN ISO 9001:2008 Quality management systems. Requirements

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Standard NumberBS EN ISO 9001:2000
TitleQuality management systems. Requirements
StatusRevised, Withdrawn
Publication Date15 December 2000
Withdrawn Date30 November 2008
Cross ReferencesISO 9000-3:1997, ISO 9004:2000, ISO 10005:1995, ISO 10006:1997, ISO 10007:1995, ISO 10011-1:1990, ISO 10011-2:1991, ISO 10011-3:1991, ISO 10012-1:1992, ISO 10012-2:1997, ISO 10013:1995, ISO/TR 10014:1998, ISO 10015:1999, ISO/TR 10017:1999, ISO 14001:1996, IEC 60300-1, Quality Management Principles Brochure, ISO 9000 + ISO 14000 News, ISO 9000:2000, EN ISO 9000:2000
Replaced ByBS EN ISO 9001:2008
ReplacesBS EN ISO 9001:1994, BS EN ISO 9002:1994, BS EN ISO 9003:1994
International RelationshipsEN ISO 9001:2000,ISO 9001:2000
Draft Superseded By00/402847 DC99/404059 DC
DescriptorsQuality management, Quality assurance systems, Quality assurance, Management, Quality, Conformity, Planning, Process control
Title in FrenchSystemes de management de la qualite. Exigences
Title in GermanQualitaetsmanagementsysteme. Forderungen
ISBN0 580 36837 8
File Size1.139 MB

*To ask about withdrawn titles contact the BSI Knowledge Centre,
+44 20 8996 7004
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