Status : Withdrawn Published : March 2005
PAS 80 defines standards for customer service, ensures technical and service standards are maintained and provides a quality framework for garages, including fast-fit outlets, that service and repair automotive vehicles. The specification includes a framework of performance measures that focus on aspects of service quality which have been identified as important to your customer.
To order the PAS 80 document please contact BSI Customer Services on +44 (0)20 8996 9001 cservices@bsigroup.com.
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