PAS 80:2005 - Automotive garage services - Service and repair of vehicles - Technical and customer service - Specification – BSI British Standards

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PAS 80:2005

Automotive garage services - Service and repair of vehicles - Technical and customer service - Specification

Status : Withdrawn   Published : March 2005

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*To ask about withdrawn titles contact the BSI Knowledge Centre knowledgecentre@bsigroup.com, +44 20 8996 7004

PAS 80 defines standards for customer service, ensures technical and service standards are maintained and provides a quality framework for garages, including fast-fit outlets, that service and repair automotive vehicles. The specification includes a framework of performance measures that focus on aspects of service quality which have been identified as important to your customer.

To order the PAS 80 document please contact BSI Customer Services on +44 (0)20 8996 9001 cservices@bsigroup.com.




Standard NumberPAS 80:2005
TitleAutomotive garage services - Service and repair of vehicles - Technical and customer service - Specification
StatusWithdrawn
Publication Date10 March 2005
Withdrawn Date17 October 2011
DescriptorsGarages (commercial), Motor vehicles, Road vehicles, Road vehicle engineering, Repair, Consumer-supplier relations, Consumers, After-sales services, Technical documents
ICS43.020 (Road vehicles in general)
CommitteeZZ/1
ISBN0 580 46578 0
FormatA4
DeliveryNO
Pages20
Price£ 32.00


WITHDRAWN TITLE
*To ask about withdrawn titles contact the BSI Knowledge Centre knowledgecentre@bsigroup.com, +44 20 8996 7004
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