Business continuity management for small and medium sized enterprises. How to survive a major disaster or failure
David Lacey
Download a free sample chapter
The route map to business continuity management. Meeting the requirements of ISO 22301
John Sharpe
View the transition guide
Business continuity communications. Successful incident communication planning with ISO 22301
Jim Preen
Understanding ISO 26000. A practical approach to social responsibility
Adrian Henriques
Complaints management. Turning negatives into positives (including BS ISO 10002:2004 and BS ISO 10003:2007)
Michael Hill
Climate change adaptation. Adapting to climate risks using ISO 9001, ISO 14001, BS 25999 and BS 31100
Cloud computing. A practical introduction to the legal issues
Information security risk management. Handbook for ISO/IEC 27001
Edward Humphreys (Chartered Fellow of the BCS - FBCS CITP, CISM)
A Practical Approach to Business Impact Analysis. Understanding the Organization through Business Continuity Management
Ian Charters
The Sustainable Procurement Guide. Procuring Sustainably Using BS 8903Cathy Berry
Making Events More Sustainable: A Guide to BS 8901
Phil Cumming and Fiona Pelham
Quality Service, Competitive Business. Setting the Standard in Customer Service
Howard Kendall
Customer Services CollectionQuality Service, Competitive Business, and the standards BS 8477, BS ISO 10001 and BS ISO 10002
Managing Risk and Resilience in the Supply Chain
David Kaye
Managing Security in Outsourced and Off-shored Environments. How to Safeguard Intellectual Assets in a Virtual Business World
Downlaod a free sample chapter
Data Protection Pocket Guide. Essential Facts at Your Fingertips
Nicola McKilligan and Naomi Powell
Disaster and Emergency Management Systems
Tony Moore
Good Governance:A Risk-based Management Systems Approach to Internal Control
Robert Politowski and David Smith
Communication Strategies: Write Your Incident Communication Plan Now
The Translation Service Provider's Guide to BS EN 15038
Chris Cox - GeoLang Ltd
Business Ethics and the 21st Century Organization
Edited by Peter Whates
Quality in Market Research. From Theory to Practice
Debrah Harding and Peter Jackson
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