Information Security Risk Management: Handbook for ISO/IEC 27001Edward Humphreys
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Managing Security in Outsourced and Off-shored Environments. How to Safeguard Intellectual Assets in a Virtual Business World David Lacey
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Quality Service, Competitive Business. Setting the Standard in Customer Service Howard Kendall
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Customer Services CollectionQuality Service, Competitive Business, and the standards BS 8477, BS ISO 10001 and BS ISO 10002 Howard Kendall
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Disaster and Emergency Management Systems
Risk management of machinery and work equipmentJohn Glover
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Good Governance: A Risk-based Management Systems Approach to Internal Control
Robert Politowski and David Smith
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Read more about guidance and standards for managing risk
Auditing Business Continuity Management Plans
John Silltow
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Communication Strategies: Write Your Incident Communication Plan Now
Jim Preen
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Read more about taking control of incident management planning
Exercising for Excellence: Delivering a Successful Business Continuity Management ExerciseCrisis SolutionsDownload a sample chapterRead more about delivering a successful business continuity management exercise
The Route Map to Business Continuity Management. Meeting the Requirements of BS 25999John Sharp
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Read more about how to manage and introduce a business continuity
Managing Risk and Resilience in the Supply ChainDavid Kaye
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