Disability access and accessibility for disabled people
Since the implementation of disability discrimination legislation, a company can face prosecution if their premises are inaccessible to people with disabilities.
Improvements are not restricted to building access, but also include the introduction of additional features such as grab rails, touch legible signs and visual and audio alarm systems.
Companies must take reasonable steps to ensure that as many disabled people as possible have full access to goods, services and places of interest.
BSI has a range of products to help businesses assess and implement the necessary changes. These essential guides will:
- Provide all necessary guidance and best practice
- Build compliance manuals
- Integrate with existing documentation/systems
- Manage actions and review
- Report on ‘gaps’ in business systems
- Allow flexible reporting options including export to PDF.
With the Equality Act in force since October 2010, the obligation to take “reasonable steps” extends to the provision of information (specifically, the law states that where a service "relates to the provision of information," the steps reasonable for a provider to have to take "include steps for ensuring that in the circumstances concerned the information is provided in an accessible format").
The new British standard on web accessibility, published in November 2010, builds upon the 2006 publicly available specification ‘Guide to Good Practice in Commissioning Accessible Websites’ (PAS 78). BS 8878 Web accessibility. Code of Practice is applicable to all public and private organizations wishing to offer accessible, usable websites to their customers.
BS 8878 has been designed to introduce accessibility, usability and user experience for disabled people to non-technical professionals, some of whom may be completely new to this subject. It gives guidance on process, rather than on technical and design issues.
BS 8878 will be of interest to web developers and those who have an interest in the success of an organization's website (as employee or customer).
The British Standard was prepared by a committee of web accessibility experts.
By making web accessibility the subject of a British Standard, BSI hopes that accessibility will be regarded as one of the essential building blocks on which any public website, intranet or web-based tool is built.
BSI documentary - Accessibility in buildings - World Standards Day 14 Oct 2010
Watch the BSI video for Accessibility
Standards for technology and web accessibility
The purpose of this Guide is to assist standards developers (e.g. technical committees or working groups) to address accessibility in standards that focus, whether directly or indirectly, on any type of system that people use. It provides guidance for developing and writing appropriate accessibility requirements and recommendations in standards. However, while its intended audience are standards developers, this Guide contains information that can also be useful to other people, such as manufacturers, designers, service providers and educators.
New standard for web accessibility
BS 8878 Web accessibility. Code of practice
BS 18477:2010 Inclusive service
BS 18477 examines the provision of 'inclusive' services and can help organizations better understand vulnerability and to deal with consumers in a fair way.
It specifies procedures for ensuring that services are available and made accessible to all consumers equally. The standard is applicable to any organization dealing with the public, but in particular is aimed at providers of services including utilies, telecoms, financial services, retail, health, transport and housing.
BS ISO/IEC 24751-1:2008
Information technology. Individualized adaptability and accessibility in e-learning, education and training. Framework and reference model
BS ISO/IEC 24751-2:2008
Information technology. Individualized adaptability and accessibility in e-learning, education and training. 'Access for all' personal needs and preferences for digital delivery
BS ISO/IEC 24751-3:2008
Information technology. Individualized adaptability and accessibility in e-learning, education and training. 'Access for all' digital resource description
Accessibility standards available to buy:
Design management systems. Managing inclusive design. Guide
Code of Practice for Wheelchair Passports
Standards for accessibility in building design and construction
BS 8300:2009 + Amendment 1:2010
Design of buildings and their approaches to meet the needs of disabled people. Code of practice
Guidance on accessibility of large hotel premises and hotel chains
Sponsored by the Equality and Human Rights Commission and VisitBritain
Download our consumers' guide to the British Standard for Web Accessibility (BS 8878)
Design of accessible and adaptable general needs housing. Code of practice
Fire detection and fire alarm devices for dwellings. Specification for smoke alarm kits for deaf and hard of hearing people
">Visit the Healthcare website for more standards on aids for disabled or handicapped people
Why are accessible websites so important?
BSI's Chairman for BS8878, Jonathan Hassell, Head of Usability & Accessibility, BBC Future Media & Technology explains in the BSI video. Watch it here.
World Standards Day — Accessibility for All
14 October 2010
Standards make the world accessible for all - the theme of this year's World Standards Day – the day which celebrates the efforts of the thousands of experts who develop voluntary standards within standards development organizations such as the International Electrotechnical Commission (IEC), International Organization for Standardization (ISO), and the International Telecommunication Union (ITU). The aim of World Standards Day is to raise awareness among regulators, industry and consumers as to the importance of standardization to the global economy.
BSI documentary points the way to accessibility in buildings and web
Read about BSI and World Standards Day
ISO: Standards make the world accessible for all – 41st World Standards Day – 14 October 2010
Read more about ISO and World Standards Day
ANSI (American standards body) - U.S. Celebration of World Standards Day 2010
Read more about ANSI and World Standards Day
Read about World Standards Day 2010 on the BBC website: Ouch! It's a disability thing
Standards make the world accessible for all
Want to get involved?
Find out more about how you can influence standards development with draft standards and BSI committees. Here are some of the ways you can engage with standards:
Consumer & Public Interest Network - Disabled Experts Reference Group
About the Disabled Experts Reference Group (DERG)
BSI is committed to establishing standards that fulfil basic consumer principles, particularly in the area of accessibility and inclusivity. With that in mind we need to ensure that we support standards which promote the availability of products and services to all consumers, regardless of their disability or impairment.
As BSI publishes over 20,000 standards on products and services, we have created the Disabled Experts Reference Group (DERG) to provide informed knowledge on the vast number of those that have an impact on disabled people.
DERG is part of the BSI Consumer & Public Interest (CPI) Network and it comprises a diverse group of disabled people with relevant expertise and interest in disability equality, access and service provision. Its brief is to monitor BSI practice and to provide a strong presence in the development and promotion of standards that affect the disabled community.
The Group works together to advise on the preparation of standards which meet diverse requirements, based on a pragmatic approach to standardization (for example the complex standards relating to wheelchairs and lifts).
Read more about the Consumer and Public Interest Network
Draft standards in development - make your comments count!
Read about and comment on standards in development
Disabled access is now a compliancy issue as the Equality Act became law in October 2010.
Read more about the Act on the website of the Government Equalities Office.
Press coverage for BS 8878
Read some of the media coverage about BS 8878
Following the launch of BSI’s new standard for web accessibility BS 8878 Web accessibility. Code of practice there has been a lot of interest and comment on the first British Standard for accessible web products. We’ve included some of the highlights here for you to read.
BSI press release for BS 8878
Digital Inclusion: First British Standard to Promote Web Accessibility Globally
Adobe.Com Blogs says “We welcome this new code of practice and hope that this will provide a better understanding of the importance of accessibility to an organization providing web products. Most web accessibility standards are inherently technical in nature and are difficult to understand by non-technical members of an organization.
BS 8878 fills this information gap.New British Standard: Web Accessibility Code of Practice, BS 8878:2010
Web accessibility code of practice launched by BSI
UK standards-setting body BSI has published the first British standard on web accessibility. The websites of organizations which follow the guidance will be accessible to users with disabilities.http://www.out-law.com/page-11643
When the BSI standard is published, recruiters should check their website’s accessibility says People Management Magazine
One of the many changes brought by the Equality Act 2010 is more help for disabled people online. Various best practice guides will emerge as the new act beds down. One example is the British standard on web accessibility, expected from the BSI in November. The draft has helpful suggestions for compliance, such as appointing an individual or department to oversee website accessibility; involving disabled people in website development; and considering the needs of users with specific physical or learning disabilities. Although not legally binding, compliance with the standard will be helpful evidence in the event of a legal challenge.
Is your website locking out disabled candidates?
By Robin Christopherson, Head of Accessibility Services AbilityNetwww.recruiter.co.uk