The little book of Quality Management for small businesses

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Quality Management for SMEs

The little book of Quality Management for small businesses

Status : Current   Published : February 2017

Format
PDF

Format
HARDCOPY



The little book of Quality Management for small businesses

A quality management system can benefit any business, regardless of whether the business is one person working alone or a multi-national organization.

For some businesses, however, knowing where to start is a problem and the idea of implementing a formal standard seems too difficult.

'The Little book of quality management for small businesses’ demystifies quality management by explaining key ideas in straightforward language and giving practical examples that readers can identify with.

Based on ISO 9001:2015, it illustrates how simple changes can improve customer service, build reputation and help businesses thrive, whether the reader is working as a sole trader or leading a large and complex workforce.

Quali-tea

While some users might use the guide to introduce a quality management system into their business for the first time, others – including larger organizations with a well-established quality management system – will find it a useful tool for introducing the ideas behind quality management to new members of staff and contractors




Standard NumberQuality Management for SMEs
TitleThe little book of Quality Management for small businesses
StatusCurrent
Publication Date28 February 2017
DescriptorsQuality management, Enterprises, Organizations, Quality assurance, Management, Quality
ICS03.100.70
03.120.10
CommitteeQS/1
ISBN978 0 580 50997 1
PublisherBSI
FormatA5
DeliveryYes
Pages36
File Size927 KB
Price£10.00


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