Demonstration of conformity to a standard. A practical guide for suppliers and their customers
Christopher Cox
When providing a product, service or other offering, it is important for the supplier, be it an individual or an organization, to be able to demonstrate that specified requirements have been met to give confidence to both themselves and their customers.
This book explains how activities such as testing, inspection, certification and accreditation can help to establish confidence in goods and services, and in their suppliers.
It covers the work of those who provide conformity assessment and standardization, in order to then give advice on how best to make use of these industries to provide assured demonstration of conformity to the standards.
The book gives basic technical information, written in a non-technical way so that it can be used equally by suppliers and customers. Terminology, processes and examples are explained in terms of what they mean for the supplier on the one hand and the user/customer on the other. The book’s advice is applicable in any country.